Guide4 min read

How to cancel LinkedIn Sales Navigator

The steps depend on how you bought it. Before you click cancel, know that LinkedIn says your saved leads, saved accounts and messages are removed as soon as you cancel.
Salman BareeshUpdated
On this page
  1. Cancel Sales Navigator Core
  2. Cancel Sales Navigator Advanced
  3. When cancellation takes effect and refunds
  4. What you lose when you cancel
  5. Getting your leads out of Sales Navigator
  6. Related
  7. Sources
  8. Questions

Cancel Sales Navigator Core

  1. 1

    Open settings

    On LinkedIn, click the Me icon, then Settings & Privacy.

  2. 2

    Go to subscriptions

    Choose Account Preferences, then Subscriptions & payments, then Manage Premium account.

  3. 3

    Open the Admin Center

    Click Manage Subscription. The LinkedIn Admin Center opens.

  4. 4

    Cancel

    Open Purchases, select the subscription, click Actions and choose Cancel subscription.

Cancel Sales Navigator Advanced

Only the purchaser admin can cancel an Advanced subscription bought online.

If you bought through LinkedIn's sales team, contact your account manager. If you bought on iPhone or iPad, cancel through your iOS device subscriptions.

  1. 1

    Open Admin

    In Sales Navigator, open Admin, then Admin Center.

  2. 2

    Find the subscription

    Go to Purchases, Active tab, and select the subscription.

  3. 3

    Cancel

    Click Actions and choose Cancel subscription.

When cancellation takes effect and refunds

  • Monthly plans end at the end of the current month; annual plans at the end of the paid year.
  • LinkedIn says Sales Navigator may be refundable within 7 days of the charge if the subscription was not used.
  • EU consumers using it for themselves (not for a business) have 14 days, counted from the start of the subscription or free trial; Germany, Denmark and the Netherlands have their own rules.
  • Apple handles refunds for iOS purchases.
  • Cancelling a free trial instead? See the free trial page.

What you lose when you cancel

LinkedIn says data such as saved leads, saved accounts and messages is removed as soon as you cancel. Re-subscribing starts a fresh account.

The account lists guide and the lead export guide cover how to keep a copy.

Getting your leads out of Sales Navigator

LinkedIn does not offer a CSV or Excel export of leads or accounts on any plan. Its official route out is CRM Sync on Advanced Plus.

A cancellation is the most common moment people discover they cannot download their saved leads.

If you are on Core or Advanced and want a spreadsheet, the options are copying rows by hand, a Sales Navigator scraper that runs in your browser, or a cloud tool. Our guide to export Sales Navigator leads compares them.

Know the rule before you pick one: LinkedIn's User Agreement prohibits scraping or copying the Services, including through browser plugins and add-ons, and LinkedIn says extensions may limit your searches or lead to restrictions. The safety guide covers that risk in full.

Sources

Checked by hand on the dates shown. Vendors change plans, prices and limits without notice, so confirm on the linked page before you buy.

Questions

Do I lose my saved leads if I cancel Sales Navigator?

Yes. LinkedIn removes saved leads, accounts and messages as soon as you cancel, and you won't be able to access them.

Can I get a refund on Sales Navigator?

Possibly within 7 days of the charge if you did not use the subscription. EU consumers buying for personal use get 14 days from the start of the subscription or trial. iOS refunds go through Apple.

Why can't I cancel Sales Navigator Advanced?

Only the purchaser admin can cancel an Advanced online subscription. If you bought through LinkedIn sales, your account manager cancels it.

Export your next Sales Navigator search

500 rows a month free. Pro is $10/month with unlimited exports and a 7-day money-back guarantee.